Shipping and Returns Policy for Alpha Mane Company, LLC

1. Shipping Policy

Shipping Methods: We offer standard shipping and expedited shipping options for orders within the United States. Please note that we do not offer international shipments at the present time.

Free Shipping Eligibility: Orders over $100 are eligible for free standard shipping. However, if customers use a discount code that reduces the total below $100 (excluding tax and shipping costs), they will not be eligible for free shipping.

Processing Time: Orders are typically processed and shipped within 24-48 hours after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Fulfillment Service: Please note that we use a Fulfillment service to fulfill orders. The fulfillment process typically takes between 4-8 business days for customers to receive their orders, depending on their location.

Shipping Rates: Shipping rates are calculated based on the total weight of the order and the selected shipping method. Customers can view the shipping rates during the checkout process before completing their purchase.

Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Standard shipping typically takes [insert delivery time, e.g., 3-7 business days] for domestic orders.

Tracking Information: Once the order is shipped, customers will receive a shipping confirmation email with tracking information to track the status of their shipment.

2. Returns Policy

Return Eligibility: We accept returns for eligible products within the specified guarantee period, unless otherwise stated. The guarantee period may vary and be explicitly stated as 30, 60, or 90 days depending on the product and any ongoing sales or special deals.

Return Process: Customers must contact our customer service team to initiate a return request within the guarantee period. We may require proof of purchase, such as an order confirmation or receipt, to process the return.

Refund or Exchange: Upon approval of the return request and inspection of the returned product, customers may choose to receive a refund or exchange for an eligible product of equal value.

Return Shipping: Customers are responsible for the return shipping costs unless the return is due to a defective or incorrect product sent by Alpha Mane Co.

Damaged or Defective Products: If a product is received damaged or defective, customers must contact us immediately for assistance. We may request photographic evidence of the damage or defect for evaluation.

Return Processing Time: Once we receive the returned product and verify its eligibility, refunds or exchanges will be processed within 2-3 business days.

3. Contact Information

For questions or concerns about our Shipping and Returns Policy, please contact our customer service team at Support@AlphaManeCo.com.