FAQ's
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What happens if I entered the wrong billing information on my order?
For any order revisions or changes, contact our support team as soon as possible by emailing them at support@alphamaneco.com.
Typically we process orders within 24-48 hours. We want to make sure that we can receive and adjust any change requests to your order as quickly as possible.
How long does it take to get a refund?
If you submit for a refund, because one of our products didn’t work, just reach out to support. We will send your refund within 24 - 48 hours. Your refund should return to your bank in 3-5 days.
If you submit for a return, we will send you a return label and once we receive your returned package to make sure that it hasn’t been opened, we will process a return for your order. This process can take up to 7 days.
What payment methods do you accept?
We accept all major forms of credit card and bank card payments. Visa, Mastercard, American Express, Discover and Diners Club.
We also accept: Shop Pay, Apple Pay, Google Pay, Meta Pay and Amazon Pay.
How do I purchase a gift card?
You can purchase a gift card by clicking here. We offer increments of $10, $25, $50, $100, $250, $500, and $1000.
I have a gift card, how do I use it?
Alpha Mane Co Gift Cards have a 16 digit number that can be added to your digital wallet. When checking out, enter your gift card code found in your email into the section labeled ‘Discount code or gift card’. Your discount or gift card will reflect in the total.
To check your balance, login to your account and look for the gift card section.
Advanced Formula Hair Growth Serum Information
What ingredients are in your Advanced Formula Hair Growth Serum?
Our hair growth serum is enriched with a potent blend of natural extracts and 5% Minoxidil, to enhance hair vitality and growth:
5% Minoxidil - Revitalizes hair follicles, enhances blood flow to the scalp, and significantly increases hair density and regrowth.
Biotin - Boosts scalp nourishment, stimulates follicles, and promotes thicker, stronger hair growth.
Collagen - Strengthens hair by boosting protein levels, enhancing elasticity, and reducing breakage for healthier, fuller locks.
Ginseng Extract - Promotes scalp health and hair growth by enhancing blood flow while blocking DHT by inhibiting the 5-alpha reductase enzyme, helping to reduce hair loss.
Ginger Extract - Stimulates circulation to the scalp, encouraging growth and delivering essential nutrients to hair follicles for stronger, healthier hair.
Safflower Extract - Rich in oleic acid, safflower extract boosts blood circulation to the scalp, nourishing hair follicles, promoting growth, and strengthening strands while moisturizing and soothing the scalp.
Wax Leaf Extract - This ingredient helps to hydrate the scalp and lock in moisture, creating optimal conditions for hair growth by maintaining scalp health.
Chuanxiong Root Extract - Known for its circulation-enhancing properties, this extract boosts blood flow to the scalp, nourishing hair follicles and promoting thicker, fuller hair.
Burdock Root Extract - Nourishes the scalp, reduces inflammation, and helps eliminate dandruff, promoting a healthier environment for optimal hair growth.
Angelica Root Extract - Rich in vitamins and antioxidants, it strengthens the hair shaft, prevents hair loss, and stimulates hair follicles, contributing to faster hair growth and improved hair texture.
Acumen Platycladi Extract - This extract is celebrated for its hair thickening properties. It revitalizes the scalp and helps in rejuvenating hair follicles, leading to noticeable increases in hair density.
Tuber Fleeceflower Extract - Renowned for its anti-aging effects on hair, it helps restore natural hair color and reduces signs of aging in hair follicles, enhancing overall hair growth.
Capsaicin - A powerful stimulant, capsaicin invigorates the scalp, increasing blood circulation which effectively transports nutrients to hair roots, encouraging healthy hair growth and reducing hair fall.
How long before I see results?
Typically, customers start seeing results within 30 - 90 days when using our hair growth serum consistently. We recommend using our hair growth serum twice daily. Along with daily washing, Derma rolling, and a hair growth supplement.
Some customers will start seeing results around the 6 month mark. It depends how soon you start addressing your hair loss issue. The number one thing to keep in mind is that being consistent gives you the best chance of getting results.
What should I do if I have a reaction to your product?
Before using any new products, we always recommend consulting a health care professional. If you experience irritation, discontinue using immediately. For a very small amount of men, minoxidil may cause chest pain, increased heart rate, and/or heart issues. Stop using immediately and consult a health care professional.
How does the 90 day guarantee work?
We stand behind our Advanced Formula Hair Growth Serum and offer a 90 day money back guarantee. If you don’t see any changes and have used the product as recommended, we will refund you your money for your last purchase. If you need help with a refund, reach out to support@alphamaneco.com with your name, email address, proof of purchase and use as recommended Once reviewed, we will gladly process your refund. Please allow up to 7 days for review.
Orders & Shipping
How do I track my order?
You can track your order by going to the Track Order page. There, you'll find a tracking number and a link to the courier's website for real-time updates.
When will my package arrive?
If you placed your order between Monday and noon on Friday, your order will be processed within 24-48 hours. Orders placed Friday afternoon - Sunday or on observed federal holiday, it will be processed on the next business day.
Orders typically arrive within 3-7 business days after orders have been shipped.
What are the shipping options available?
All orders over $100 are eligible for free shipping within the continental U.S.. Other shipping options available include ground and express shipping.
**Before checking out, you can get an estimate by clicking the truck icon and entering your zip code.
Can I make changes after placing an order?
For any order revisions or changes, contact our support team as soon as possible by emailing them at support@alphamaneco.com.
Typically we process orders within 24-48 hours. We want to make sure that we can receive and adjust any change requests to your order as quickly as possible.
Do you offer international shipping?
Unfortunately, we currently ONLY ship to the continental U.S.A.. In the future we would like to ship everywhere. Sign up for our mailing list to be notified.
**Note** Free shipping is not offered to Alaska, Hawaii or any U.S. territories.
Returns & Refunds
How do the 30, 60 and 90 day refund policies work?
If our products causes any irritation or arrives damaged, you have up to 30, 60 or 90 days to return and request a refund. Or general refund time is 30 days but we will occasionally extend the policy to 60 or 90 days for specific products. You can learn about our refund policy here.
You will need to reach out to support@alphamaneco.com to get your refund request started. Please provide your name, email address, order number and order details for processing your refund.
How do I cancel my order?
We strive to give our customers the best experience with our products and services. We’re happy to cancel your order or remove any products from your order at your request. If you wish to cancel your order, contact our support team ASAP at support@alphamaneco.com with your order number and cancellation request.
If your order has already been shipped, no problem! We will send you with a return label to return the order once it arrives. Once we receive the returned package, we will process a refund for your order. This process can take up to 7 days.
Can I return or exchange items?
Of course! To start a return or exchange, reach out to support@alphamaneco.com with your order number and details about your request. We'll send you a return shipping label and process your return or exchange once we receive the item.
How long will it take to get my refund?
Generally, you can expect to see a refund in your account within 5-7 business days. Once a refund has been processed, we immediately release all funds to your financial institution.